Follow the same process for final review as for your first appeal. If your appeal is denied, you can file a second appeal within 30 days of the date you received the appeal denial. You may submit new documentation to support your appeal.Focus your appeal on the reasons your claim was denied.You can start an online claim from your Claim History. Submit your appeal the same way you submitted the original claim, whether online or by mail.If your refund was only partially paid or completely denied, you may file an appeal within 30 days of receiving the decision. Your decision letter will list the reasons for the denial.Claims can be partially or fully denied.USPS does not pay a claim higher than an item’s actual value.After your claim is approved, you should receive payment for the claim amount in 7-10 business days. Your claim may be completely approved or approved in part.Before processing lost mail claims, USPS will first perform a Missing Mail Search. ![]()
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